Please note that we will be closed on June 24 and July 1 for the national holidays.
We have changed platforms. Please recreate your account in order to place orders. Your email address will serve as your username.
Please contact our team if you encounter any issues.

Terms of service

Terms of Service

Welcome to OPB & Nanco Optique. By accessing our website and making a purchase, you agree to these Terms of Service. We recommend that you read them carefully.

1. Scope

These terms apply to all sales of products made through our website. They govern the rights and obligations of the parties and take precedence over any other document.

2. Eligibility and Customer Account

  • Our products are intended exclusively for professionals in the optical sector.

  • To place an order, you must create a professional account and provide accurate and complete information.

  • We reserve the right to refuse or cancel an order if we suspect fraudulent or improper use.

3. Orders and Payment

  • All orders are considered final upon confirmation and receipt of payment.

  • Payments must be made via the secure methods offered on our website.

  • In the event of late payment, penalties may apply in accordance with applicable laws.

4. Prices and Taxes

  • All prices are displayed in CAD and excluding taxes.

  • Shipping fees and other applicable taxes are indicated at checkout.

  • We reserve the right to modify our prices at any time without prior notice.

5. Delivery

  • We ship orders only to registered businesses.

  • Delivery times are provided for information purposes only and may vary depending on the carrier.

  • We are not responsible for delays beyond our control.

6. Return and Refund Policy

Please refer to our Return and Refund Policy for more details.

7. Warranty and Liability

  • Do not hesitate to contact us for information about the warranty of our products.

  • Our liability cannot be engaged in the event of misuse, modification, or normal wear of the products.

  • Under no circumstances can we be held liable for indirect damages or financial losses resulting from the use of our products.

8. Intellectual Property

All content on our website (texts, images, logos, etc.) is protected by intellectual property laws.
Any reproduction, distribution, or unauthorized use is strictly prohibited.

9. Changes to the Terms

We reserve the right to modify these terms at any time. Changes will take effect upon their publication on our website.

10. Contact

Questions: info@nanco.ca
Orders: order@nanco.ca